Adobe Bridge CS6 has stopped working

I hope somebody would be able to help me in another Adobe Creative Suite problem. I am getting this error “Adobe Bridge CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Close program.”

Here’s the background.

I have downloaded CS6 yesterday which took about more than eight hours. I have uninstalled CS5 from my PC and installed CS6. Everything went fine – no error in installation as long as you follow the instructions. Photoshop, InDesign and Illustrator launched perfectly well.

There is a problem, however, when I launched Bridge. I use Bridge to edit filenames and tags of photos. It is very useful, specially when browsing through pictures that I would later on edit in Photoshop.

Initially, I thought it was my video driver. My PC has the native Windows 7 graphics driver. I downloaded the ATI Radeon 4600 driver from AMD. The error still appears after the installation.

Next, I tried the solution indicated in the Adobe Forums. It said that I can reset Bridge preferences and default workspace and purge the thumbnail cache, by holding down the Control key when launching Bridge CS6. I reset everything, was able to open Bridge at first, but now, the same error shows up when I open the folder that contains the pictures.

Well, I cannot continue working without the Bridge so I popped in my Adobe CS5 DVD and installed Bridge. This, however, will only work if you do simple tasks, such as editing the metadata of photos or it filenames. We have to remember that Photoshop has a minibridge, which, I just knew, would not run within Photoshop unless the Bridge itself is not running. Otherwise, you will see a message “Bridge must be running to browse files.” So, I have a Photoshop CS6 and I functioning Bridge CS5. If I launch Bridge CS5, Photoshop CS6 does not recognize it.

I ask everyone out there who may have found a solution or has a suggestion, please make a comment below. Basically, there are two things that I would need to address: how to get rid of the “Adobe Bridge CS6 has stopped working” error, and (if there’s no solution to the first), is how to make Photoshop CS6 communicate with Bridge CS5.

Update: This has been fixed by doing a re-install of Adobe Creative Suite 6.


  1. Mike Davis said…

    Adobe is aware of this which happens in both Win7 and Mac machines. What is happening is that if you start CS6 and Bridge, then close it, Bridge will not reload. The reason seems to be that it is not unloading from the OS. There are two workable solutions I’ve found.

    Reboot the computer and it should load and run normally.

    Open Task Manager to the Processes tab and you’ll find that Bridge is still loaded and ‘running.’ Terminate it in the Process list and CS6/Bridge should run normally. You’ll have to do this each time you close CS6/Bridge and try to reload Bridge unless you reboot.

    Adobe says they are working on it.

  2. Jack said…

    I have had this same problem. Eventually I found the Adobe Application Manager and updated my CS6 Suite and the problem with 64 bit Adobe Bridge CS6 has stopped working failure was gone. There is an update check under the top menu Help tab also. Difficult to believe that Adobe doesn’t change the latest download to include the updates.

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  4. Joan Carroll said…

    I am having the same issue as shown above with ‘Adobe Bridge has stopped working’. I am using Windows 8.1. I installed the same program that was running just fine on windows 7 on a different computer and have nothing but problems with windows 8. I have tried the ‘reset settings’ which does nothing. I have looked at the task manager, and Bridge is not running, as suggested by Mike above. I reinstalled the program and all was fine for 1 day. Now the problem is back. This is intolerable! Does anyone have any idea if it is a windows 8 problem, and/or if there is a different fix for windows 8?

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