Nightshift blog: Call Center Agent's Blog

It’s the signs of the times. Two weeks ago, two of my high school classmates got wed. Their relationship started with talks, literally behind the curtains when we were still studying. By September, another high school couple will marry. And this week, a very special “friend,” will be wed in a civil ceremony.
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According to the Next Wave Cities 2009 report of the Business Processing Association of the Philippines, Commission on Information and Communications Technology and the Department of Trade and Industry, the Top 10 includes Metro Laguna, Metro Cavite, Iloilo City, Davao City, Bacolod City, Metro Pampanga, Bulacan East and West, Cagayan de Oro City and Lipa City. Read the rest of this entry »

BPO space supply seen lower than target
Philippine Daily Inquirer, July 28, 2009
Page B6
Read the article here.
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There is a career in RP call centers
Gina Hechanova
“Results show that 1 of 2 call center representatives is thinking of leaving within the year.”
Philippine Daily Inquirer, June 20, 2009, Page B2-3
Click here to read the story.
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Few minutes ago, I went to a computer shop to have a PDF document printed. My printer is somewhere else. As I plug in the USB back to my 8GB EEE PC, I think it caught the dreaded Conficker worm.
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I’ve been listening to Monster Radio for years now, and I found this podcast broadcast on June 25. Here are the signs that someone is a call center agent.
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Technically speaking, the Philippines is not in a recession. But its undeniable that some companies are cutting down its operating costs to somehow weather off the financial crisis.
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I never thought I would ever work as a call center agent. But here I am trying to sneak in this blog.
Philippine Daily Inquirer, June 18
Page A11
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Like hundred of thousands of users, I was one of those who waited for the personalized username that Facebook offered. At stroke of 12 noon yesterday, I chose my own username.

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This one from Strange Fruit: “Give strong drink to those who are perishing, wine to those who are in anguish. Let them drink & remember their misery no more. (Proverbs 31:6-7)”
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