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	<title>Nightshift: call center agent&#039;s blog</title>
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	<link>http://www.hcarigma.net/blog</link>
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		<item>
		<title>Gasgas na Status Symbol</title>
		<link>http://www.hcarigma.net/blog/media-in-focus/gasgas-na-status-symbol/</link>
		<comments>http://www.hcarigma.net/blog/media-in-focus/gasgas-na-status-symbol/#comments</comments>
		<pubDate>Tue, 09 Mar 2010 00:55:54 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Media in Focus]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/media-in-focus/gasgas-na-status-symbol/</guid>
		<description><![CDATA[I chanced upon last Sunday an episode of Ang Pinaka in QTV Channel 11.  Here are the top 10 pinaka-gasgas (or most often used) status symbol.

1. Cosmetic Surgery. Ano raw?
2. DLSR Camera. I own a Nikon D40X, has a Speedlight external flash and an extra lens. Having a DSLR somehow gives you a right [...]]]></description>
			<content:encoded><![CDATA[<p>I chanced upon last Sunday an episode of Ang Pinaka in QTV Channel 11.  Here are the top 10 pinaka-gasgas (or most often used) status symbol.<br />
<span id="more-259"></span><br />
1. Cosmetic Surgery. Ano raw?</p>
<p>2. DLSR Camera. I own a Nikon D40X, has a Speedlight external flash and an extra lens. Having a DSLR somehow gives you a right to shoot at your preferred angle. This is so unlike people who use a camera phone or point-and-shoot, who will just stay at wherever they are standing at to take pictures. Also, it has happened multiple times when I was thought of a commercial photographer (like the ones you see in Luneta). I am always asked &#8220;Magkano pa-picture?&#8221; during my nieces&#8217; and newphews&#8217; graduation or field day demonstration.</p>
<p>3. Designer Coffee. You can count the number of times that I bought or took coffee from Starbucks. I was never a fan of coffee. In a month, I could have sipped coffee maybe twice or thrice. I&#8217;d rather drink tap water.</p>
<p>4. Ipod. I don&#8217;t own an iPod, but I have it&#8217;s Microsoft counterpart &#8211; Zune. But I might purchase one&#8230;</p>
<p>5. Travels. Some of my officemates now file their vacation leaves early in order to travel. Up to now, I still wonder what caused this fad of going around the country. I have theories &#8211; cheap air fare, too stressed in work, or you just have the money for it.</p>
<p>6. Social Networking. Centuries ago, there was Friendster. Now, you have Facebook. I don&#8217;t think not having a Facebook account makes you lesser of a person. It only means you have other priorities other than posting status updates.</p>
<p>7. Teeth Braces. I never had one.</p>
<p>8. Cars</p>
<p>9. Laptops</p>
<p>10. Cellphones. Am planning to upgrade to a touchscreen. </p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>HIV Infected Call Center Agent Video</title>
		<link>http://www.hcarigma.net/blog/call-center-industry/hiv-infected-call-center-agent-video/</link>
		<comments>http://www.hcarigma.net/blog/call-center-industry/hiv-infected-call-center-agent-video/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 14:08:53 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Call Center Industry]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/?p=258</guid>
		<description><![CDATA[The only reason I can think of why call center agents are being singled out as contractors of the human immunodeficiency virus is because of the annual medical exam. It is, I think, the only non-medical industry who&#8217;&#8217;s very rigorous and strict in implementing a yearly checkup for its employees. Why don&#8221;t people in other [...]]]></description>
			<content:encoded><![CDATA[<p>The only reason I can think of why call center agents are being singled out as contractors of the human immunodeficiency virus is because of the annual medical exam. It is, I think, the only non-medical industry who&#8217;&#8217;s very rigorous and strict in implementing a yearly checkup for its employees. Why don&#8221;t people in other profession get a checkup? <span id="more-258"></span></p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="295" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/lcaPPMo7TEM&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="295" src="http://www.youtube.com/v/lcaPPMo7TEM&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
]]></content:encoded>
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		<item>
		<title>Contact center spices up food service</title>
		<link>http://www.hcarigma.net/blog/call-center-industry/contact-center-spices-up-food-service/</link>
		<comments>http://www.hcarigma.net/blog/call-center-industry/contact-center-spices-up-food-service/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 12:25:16 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Call Center Industry]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/?p=257</guid>
		<description><![CDATA[You no longer have to settle for the usual hamburger, pizza, or chicken fare. City Delivery now offers anywhere from Japanese to Thai, Singaporean to Italian, and several other dishes in between.
Contact center spices up food service
By Linda B. Bolido
Philippine Daily Inquirer
Read the story here.
]]></description>
			<content:encoded><![CDATA[<p>You no longer have to settle for the usual hamburger, pizza, or chicken fare. City Delivery now offers anywhere from Japanese to Thai, Singaporean to Italian, and several other dishes in between.<span id="more-257"></span></p>
<p>Contact center spices up food service<br />
By Linda B. Bolido<br />
Philippine Daily Inquirer<br />
Read the story <a href="http://business.inquirer.net/money/topstories/view/20100227-255700/Contact-center-spices-up-food-service">here</a>.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>NBox Media Player Review</title>
		<link>http://www.hcarigma.net/blog/tech-tips/nbox-media-player-review/</link>
		<comments>http://www.hcarigma.net/blog/tech-tips/nbox-media-player-review/#comments</comments>
		<pubDate>Tue, 16 Feb 2010 23:44:05 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Tech Tips]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/?p=256</guid>
		<description><![CDATA[If you&#8221;re looking for a cheap yet easy to use media player, then NBox might just be right for you. An officemate lent me his unit and I have to say that it&#8217;&#8217;s quite impressive.


First thing that you would notice with this 3.5 by 5.5 inches device is its weight. It is very light, it&#8217;&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>If you&#8221;re looking for a cheap yet easy to use media player, then NBox might just be right for you. An officemate lent me his unit and I have to say that it&#8217;&#8217;s quite impressive.</p>
<p><img src="http://farm5.static.flickr.com/4015/4363168175_8d6afd72c1_o.jpg" alt="" /><br />
<span id="more-256"></span></p>
<p>First thing that you would notice with this 3.5 by 5.5 inches device is its weight. It is very light, it&#8217;&#8217;s even lighter than my point and shoot camera. Included in the package are the device itself, RCA cable, power adaptor, and manuals. There are buttons on top of the device, which pretty much is not in use because you have the remote control.</p>
<p><img src="http://farm3.static.flickr.com/2751/4363914792_85f8e2c399_o.jpg" alt="" /></p>
<p>There are two input ports &#8211; a standard USB port and a SD card reader. I filled a 4 gig thumbdrive with files of different formats. The system will recognize the type of media you put in, either it&#8217;&#8217;s a USB or SD card. Five options appear &#8211; Picture, Music, Movie, Text and File.  Aside from the left/right audio ports and the video port, it has two other ports for color separation. Even without plugging in your cables into these two port, picture quality is still okay.</p>
<p><img src="http://farm3.static.flickr.com/2677/4363168491_80795fb5ce_o.jpg" alt="" /></p>
<p><img src="http://farm3.static.flickr.com/2763/4363911592_fe2352a01c_o.jpg" alt="" /></p>
<p><img src="http://farm5.static.flickr.com/4019/4363911126_509be163ed_o.jpg" alt="" /></p>
<p><img src="http://farm3.static.flickr.com/2711/4363168757_dec365460a_o.jpg" alt="" /></p>
<p><img src="http://farm3.static.flickr.com/2702/4363168845_ff136891a3_o.jpg" alt="" /></p>
<p>File shows the files included in other catergories. Picture shows thumbnails of, well, pictures, in a five by three list. To go the next page, you have to press the down button. The picture quality is okay, but this of course depends on the TV. In my case, it&#8217;&#8217;s a <a href="http://www.hcarigma.net/blog/tech-tips/samsung-22b350-unboxed">Samsung 22 inches LCD</a>. There&#8217;&#8217;s an Slideshow option in the RC which i find difficult to control. Even if you want to fast forward to the next picture, there&#8217;&#8217;s a delay of maybe five seconds. I even set the slideshow to transition in just a second, but I don&#8221;t think it&#8217;&#8217;s only a second, more like three. Music will only show the first few characters of the file name.  Nbox can play MP3, wma and wav files.</p>
<p><img src="http://farm5.static.flickr.com/4014/4363910890_6e41100e43_o.jpg" alt="" /></p>
<p>The Text option is something I can&#8221;t understand. I saved Word, Excel, Powerpoint, PDF and text files, and none of them are recognized (I could understand the first four file types not being recognized, but the last one?!).</p>
<p>Let&#8217;&#8217;s go to the Movies. According to the box AVI, mov, mp4, vob, dat, mpeg, rm and rmvb files. I copied AVI, mp4, flv and mov files in the thumbdrive. Unfortunately, only the 640 by 352 movie was recognized. When I try to play the other formats, I get the message &#8220;Nonsupport file format.&#8221; I don&#8221;t think it has something to with the resolution because the other files are below the maximum dimensions. By the way, NBox can also play subtitles.</p>
<p><img src="http://farm5.static.flickr.com/4054/4363168353_f39a88be58_o.jpg" alt="" /></p>
<p><img src="http://farm5.static.flickr.com/4004/4363911962_fa96b4bf6b_o.jpg" alt="" /></p>
<p>Overall, NBox is a good media player. It does not have its own storage drive. I also wished it had HDMI to make the cabling system more manageable.But then what can you expect for a player which retails at less than a thousand pesos. This player was purchased from a TPC user in Cainta.</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/1ZhLjm7k9tk&amp;hl=en_US&amp;fs=1&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/1ZhLjm7k9tk&amp;hl=en_US&amp;fs=1&amp;rel=0" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
]]></content:encoded>
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		<item>
		<title>Lessons in life, learned in the call center</title>
		<link>http://www.hcarigma.net/blog/call-center-career/lessons-in-life-learned-in-the-call-center/</link>
		<comments>http://www.hcarigma.net/blog/call-center-career/lessons-in-life-learned-in-the-call-center/#comments</comments>
		<pubDate>Tue, 16 Feb 2010 15:50:29 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Call Center Career]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/?p=255</guid>
		<description><![CDATA[Three years and still counting in the call center makes you learn some lessons in life.
1. Don&#8221;t ever think that you&#8221;ve had the most difficult ticket. There are far too many people in the world who&#8217;&#8217;s problem are a lot worst than you.
2. Let go of the caller if you can&#8221;t handle them. Whether if [...]]]></description>
			<content:encoded><![CDATA[<p>Three years and still counting in the call center makes you learn some lessons in life.<span id="more-255"></span></p>
<p>1. Don&#8221;t ever think that you&#8221;ve had the most difficult ticket. There are far too many people in the world who&#8217;&#8217;s problem are a lot worst than you.<br />
2. Let go of the caller if you can&#8221;t handle them. Whether if the issue has to be escalated, dispatched, or simply ignored, time will come that you&#8221;ll realize that you&#8221;re just wasting each others time.<br />
3. Don&#8221;t grab other people&#8217;&#8217;s ticket. Ang kay Pedro ay kay Pedro. Ang kay Juan ay kay Juan.<br />
4. Sometimes, it&#8217;&#8217;s better to admit that you don&#8221;t know the answer rather than pretending to know something.<br />
5. Don&#8221;t talk too much. Keep it short and simple.</p>
]]></content:encoded>
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		<item>
		<title>LSS: Greenday&#8217;s 21 Guns</title>
		<link>http://www.hcarigma.net/blog/personal/lss-greendays-21-guns/</link>
		<comments>http://www.hcarigma.net/blog/personal/lss-greendays-21-guns/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 01:26:49 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/personal/lss-greendays-21-guns</guid>
		<description><![CDATA[I didn&#8217;t realize what this songs means until I saw the lyrics while watching the Grammy&#8217;s last week.

I like the line, &#8220;Lay down your arms, give up the fight.&#8221; Should I?

Do you know what&#8217;s worth fighting for?
When it&#8217;s not worth dying for?
Does it take your breath away
And you feel yourself suffocating?
Does the pain weigh out [...]]]></description>
			<content:encoded><![CDATA[<p>I didn&#8217;t realize what this songs means until I saw the lyrics while watching the Grammy&#8217;s last week.<br />
<span id="more-254"></span><br />
I like the line, &#8220;Lay down your arms, give up the fight.&#8221; Should I?</p>
<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/r00ikilDxW4&#038;hl=en_US&#038;fs=1&#038;color1=0x3a3a3a&#038;color2=0x999999"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/r00ikilDxW4&#038;hl=en_US&#038;fs=1&#038;color1=0x3a3a3a&#038;color2=0x999999" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></p>
<p>Do you know what&#8217;s worth fighting for?<br />
When it&#8217;s not worth dying for?<br />
Does it take your breath away<br />
And you feel yourself suffocating?</p>
<p>Does the pain weigh out the pride?<br />
And you look for a place to hide?<br />
Did someone break your heart inside?<br />
You&#8217;re in ruins</p>
<p>One, 21 guns<br />
Lay down your arms, give up the fight<br />
One, 21 guns<br />
Throw up your arms into the sky, you and I</p>
<p>When you&#8217;re at the end of the road<br />
And you lost all sense of control<br />
And your thoughts have taken their toll<br />
When your mind breaks the spirit of your soul</p>
<p>Your faith walks on broken glass<br />
And the hangover doesn&#8217;t pass<br />
Nothing&#8217;s ever built to last<br />
You&#8217;re in ruins</p>
<p>One, 21 guns<br />
Lay down your arms, give up the fight<br />
One, 21 guns<br />
Throw up your arms into the sky, you and I</p>
<p>Did you try to live on your own<br />
When you burned down the house and home?<br />
Did you stand too close to the fire<br />
Like a liar looking for forgiveness from a stone?</p>
<p>When it&#8217;s time to live and let die<br />
And you can&#8217;t get another try<br />
Something inside this heart has died<br />
You&#8217;re in ruins</p>
<p>One, 21 guns<br />
Lay down your arms, give up the fight<br />
One, 21 guns<br />
Throw up your arms into the sky</p>
<p>One, 21 guns<br />
Lay down your arms, give up the fight<br />
One, 21 guns<br />
Throw up your arms into the sky, you and I</p>
]]></content:encoded>
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		<item>
		<title>Mahal Kita Kasi&#8230;</title>
		<link>http://www.hcarigma.net/blog/spam-n-bacn/mahal-kita-kasi/</link>
		<comments>http://www.hcarigma.net/blog/spam-n-bacn/mahal-kita-kasi/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 05:00:15 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Spam n 'Bacn]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/spam-n-bacn/mahal-kita-kasi</guid>
		<description><![CDATA[This is a funny music video. It&#8217;s a collection of those cheesy Pinoy love quotes which is basically just a play on some English words.


]]></description>
			<content:encoded><![CDATA[<p>This is a funny music video. It&#8217;s a collection of those cheesy Pinoy love quotes which is basically just a play on some English words.<br />
<span id="more-253"></span><br />
<object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/OayiGSqFPnQ&#038;hl=en_US&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/OayiGSqFPnQ&#038;hl=en_US&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Rules on Men About Women</title>
		<link>http://www.hcarigma.net/blog/spam-n-bacn/rules-on-men-about-women/</link>
		<comments>http://www.hcarigma.net/blog/spam-n-bacn/rules-on-men-about-women/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 05:03:03 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Spam n 'Bacn]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/spam-n-bacn/rules-on-men-about-women</guid>
		<description><![CDATA[I saw this in of the blogs. Why are women so difficult?

The female always make the rules.
The rules are subject to change at any time without prior notification.
No male can possibly know all the rules.
If the female suspects the male knows the rules she must immediately change some or all of the rules.
The female is [...]]]></description>
			<content:encoded><![CDATA[<p>I saw this in of the blogs. Why are women so difficult?<br />
<span id="more-252"></span><br />
The female always make the rules.<br />
The rules are subject to change at any time without prior notification.<br />
No male can possibly know all the rules.<br />
If the female suspects the male knows the rules she must immediately change some or all of the rules.<br />
The female is never wrong.<br />
If the female is wrong, it is due to a misunderstanding which was a direct result of something the male did or said wrong.<br />
The male must apologize immediately for causing said misunderstanding.<br />
The female may change her mind at any time.<br />
The male must never change his mind without the express written consent of the female.<br />
The female has every right to be angry or upset at any time.<br />
The male must remain calm at all times unless the female wants him to be angry and/or upset.<br />
The female must, under no circumstances, let the male know whether or not she wants him to be angry and/or upset.<br />
The male is expected to mind read at all times.<br />
The female is ready when she is ready.<br />
The male must be ready at all times.</p>
]]></content:encoded>
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		<item>
		<title>Am I a Facebook Addict?</title>
		<link>http://www.hcarigma.net/blog/personal/am-i-a-facebook-addict/</link>
		<comments>http://www.hcarigma.net/blog/personal/am-i-a-facebook-addict/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 13:54:16 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/personal/am-i-a-facebook-addict</guid>
		<description><![CDATA[I think I&#8217;m beginning to be a Facebook addict. That is, if I will look at the symptoms this American psychologist identified.

Here are the symptoms, according to Joanna Lipari, a clinical psychologist at the University of California, Los Angeles. (Source: CNN)
1. You lose sleep over Facebook
Technically, I don&#8217;t sleep over Facebook, but I leave my [...]]]></description>
			<content:encoded><![CDATA[<p>I think I&#8217;m beginning to be a Facebook addict. That is, if I will look at the symptoms this American psychologist identified.<br />
<span id="more-251"></span><br />
Here are the symptoms, according to Joanna Lipari, a clinical psychologist at the University of California, Los Angeles. (Source: <a href="http://www.cnn.com/2009/HEALTH/04/23/ep.facebook.addict/index.html">CNN</a>)</p>
<p>1. You lose sleep over Facebook</p>
<p>Technically, I don&#8217;t sleep over Facebook, but I leave my netbook until it drains its battery when I go to sleep. I do chatting over Facebook instead of Yahoo Messenger or AOL IM. </p>
<p>2. You spend more than an hour a day on Facebook</p>
<p>What can you expect if you constantly have Internet connection? If your job requires you to communicate over the Internet, and since the opportunity is there, then I login to Facebook.</p>
<p>3. You become obsessed with old loves</p>
<p>Until now, I&#8217;ve been trying to remember the names of my elementary school classmates.</p>
<p>4. You ignore work in favor of Facebook</p>
<p>Well, sometimes.</p>
<p>5. The thought of getting off Facebook leaves you in a cold sweat</p>
<p>Maybe I should try not to login to Facebook at least for a day.</p>
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		<title>I&#8217;m kuripot this holiday season</title>
		<link>http://www.hcarigma.net/blog/personal/im-kuripot-this-holiday-season/</link>
		<comments>http://www.hcarigma.net/blog/personal/im-kuripot-this-holiday-season/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 13:26:20 +0000</pubDate>
		<dc:creator>joseph</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://www.hcarigma.net/blog/personal/im-kuripot-this-holiday-season</guid>
		<description><![CDATA[Except for grocery items, I decided not to purchase anything where I would be the main beneficiary this holiday season. I am a Grinch this Christmas.

It was two weeks after I received my 13th month pay and leave conversion pay last November 30 that I decided to withdraw the money. Where did I spend the [...]]]></description>
			<content:encoded><![CDATA[<p>Except for grocery items, I decided not to purchase anything where I would be the main beneficiary this holiday season. I am a Grinch this Christmas.<br />
<span id="more-250"></span><br />
It was two weeks after I received my 13th month pay and leave conversion pay last November 30 that I decided to withdraw the money. Where did I spend the money? I put the money in my time deposit account on another bank. It really felt great after depositing the money since I&#8217;m sure that this won&#8217;t spent, at least for the time being. No new clothes, shoes, gadgets, no nothing. I have this feeling that it is a sign of weakness if you buy things only during the Christmas season. It means that only during this time of the year that you have enough money. There&#8217;s nothing wrong with that, it&#8217;s just that I think it&#8217;s much better if we gratify ourselves through the whole year.</p>
<p>So to all my inaanaks, I&#8217;m tightfisted this Christmas. But we&#8217;ll have lots of food in our house.</p>
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