Nightshift blog: Call Center Agent's Blog

I only had four hours of sleep. I purchased a new Nikon D40X yesterday afternoon in Hidalgo in Quiapo, Manila and was just too excited to blog about it. Read the rest of this entry »

I was rummaging through all my CDs last week when I encountered the following screenshots of people I’ve chatted with. This was the time when Yahoo Messenger arranged the chatrooms by subjects. Because of proliferation of pornography in their system, they just assigned numbers as chatrooms. I was using dial-up then. Read the rest of this entry »

I was inspired by Carlocab‘s entry: After 9 Months Of Blogging, I’m Number One – My Journey To The Frontpage. Why? I am also number one in Google, in so far as the entry “Glorietta tragedy” is concerned. Read the entry here.

Even searching “glorietta tragedy” in Google in English, I was number two.

With 51 days to go before Christmas, I created a wish list-things to buy before the year ends as a gift to myself for a year of working, sleepless nights and mornings. Read the rest of this entry »

Well, if I love Smart, then I don’t think that I’ll bother to visit the Smart Wifi Chronicles website . Some people just don’t know how to react on the issue itself, and not on the person. Tsk tsk tsk.

Take actions! Huwag lang basta-basta’t mag-rally at maingay.

People apparently took offense when I said in the previous post that I was satisfied with Smart Bro. One even said that I was “in the wrong place.” Another one even cursed me, to quote:

Ikaw ba di ka magrereklamo kung harapan ka na nilang ginagago,tinatarantado at niloloko? kung hahayaan mo lang na gawin sayo eto, napaka tanga mo, nabuhay ka pa! kaya nga my nagrereklamo kc ayaw nila sa ganung serbisyo ng ISP nila eh. kung di ka makatulong sa mga apektado ng bulok na serbisyo ng SB eh wag ka ng mag comment!

T*%#@%#$*o!

Why would I be in the wrong place, when all I did was to create a link to the article? I did not even made the comment in the website, so I cannot be accused of being in the wrong place.

I just pity the guy/girl who cursed me. I just think that I am more civilized than s/he is. I take calls five days a week so I understand his frustration. I just hope that he stick to the issue and not go ad hominem.

Since I work in a call center, I’m probably one of those irate customers. I had my share of bad experiences with Smart Bro. I even had two posts about it, one about their marketing strategy and the other about not being able to connect for almost a month. What makes me perhaps different from them is I take actions whenever I complain about something. A problem could not be solved by just joining online forums. I personally write letters, stamped, delivered to the post office and pay. I talk to customer service. I pester them. And by the way, I also produce the newspaper for our municipality. So I have an edge when it comes to contacting the right person.

If you are not satisfied with a company’s service, go out. Resign. Quit.

My battle now is actually not against Smart, but Digitel.

By the way, I made another Speedtest. Though not that reliable, it is still worth taking note off.

Perhaps we here in Baras, Rizal is just lucky to have Smart Bro and not have problems with it. We have been a subscriber for more than a year now and so far, we are satisfied although there has been intermittent connection only when trying to connect to Yahoo Messenger. Currently, it is raining and Bro, I would say, is still fast. Read the rest of this entry »

I am not used in staying to a place other than our house here in Baras, Rizal. Back in college, I preferred to endure the two hours of travel instead of staying in a boarding house where I am not accustomed to. Read the rest of this entry »

We’ve been friends for a long time ago. We come from the same alma mother. Actually, our paths crossed one time on another. But it’s only now that I gave him a second look. I realized that beauty is in the eyes. The pulpbits of my heart went fast, really fast. Cute pala siya. And then, he came over with me. He said, “I hope you don’t mine. Can I get your number?” Nag-worry ako. What if he doesn’t give it back? He explained naman na it’s so we could keep intact daw. Sabi ko, connect me if i’m wrong but are you asking me ouch? Nabigla siya. Sagot niya, The! Aba! Parang siya pa ang galit! Persona ingrata!!! Ang kapal niya! I cried buckles of tears. Read the rest of this entry »

What do you do if you are doing number 2 and found no toilet tissue? Read the rest of this entry »