Nightshift blog: Call Center Agent's Blog

Conrado de Quiros couldn’t have said it any better. He pronounced exactly what my thoughts about the Arroyo administration.
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As required by law, workers should receive their 13th month pay not later than Dec.24, the day before Christmas. Read the rest of this entry »

One of the shows I’m currently hooked with is Fox’s The Moment of Truth. Hosted by Mark Walberg in its US version, the show asks 21 questions that the selected contestant need to answer truthfully, otherwise they go home with no prize. Contestants undergo a plogyraph test where 50 questions are asked and from these 50, 21 will be selected. If the contestant was able to answer all the questions truthfully, they go home with $ 500, 000. Read the rest of this entry »

If there’s one thing that the Iskolar ng Bayan watch out for in UAAP, it would be the cheering competition. This is the only game where we definitely win. And yesterday’s competition was no different. UP emerged as the back-to-back champion, besting seven other schools including its archrival UST Salinggawi Dance Troupe.

The first time I watched the cheering competition was when I was a freshman. As I watch them dance yesterday, I still get goosebumps all over my body.

By the way, the reporter you see in the video was my classmate in Math 1 which was in Filipino. She really had those big bumpers and you can not not notice her since she’s in front of the class and I come into the room through the oor near to her.

Do you remember when you were still a child? Whenever someone takes away your candy or balloon, or someone hurts you, you cry and say “isusumbong kita sa Tatay ko1″ Sobbing, you go to your closest parent and tell them what happened. Read the rest of this entry »

Has this ever happened to you? You are in a jeepney and all you are praying is not to be late for work that day. All of a sudden, a child beggar, about 9 years old, with his dirty clothing and no footwear, approaches you and hands over an envelope asking for money. You could see the innocence in his eyes. He won’t talk; he just expects you to give at least something. Read the rest of this entry »

Just when everything seems to be going smooth in time for the Yuletide season, here comes Sen. Antonio Trillanes asking for the resignation of Pres. Arroyo. While nothing is new to that call for the President to step down, his groups was armed with long rifles and holed themselves in the Manila Peninsula. Read the rest of this entry »

Much has been said about “Kindle,” a new product from Amazon that lets a user read contents from providers. It was released just in time for Thanksgiving tomorrow, or should I say on Black Friday. (I would expect that we would be queuing from Friday up to January 2008). Read the rest of this entry »

Our family has been a Digitel subscriber for about a decade now. Never had their service been this worst in the past year. If changing the phone number is so easy as buying a new SIM card, we could have disconnected our subscription.

Whenever you call their call center, which takes a long time before they answer the phone, all the agents could do is to file a report/update the case. One time, I asked for the reason for having no dial tone, the Bisayan accented agent said : “May network problem po.” When I pressed for more details, she just said “May problema po sa network.” Very informative. Read the rest of this entry »

I only use my cellphone when it’s really needed. I text my sisters, friends and former classmates. I call whenever I complain to Digitel. In short, I only my phone on important things. That’s why it’s annoying to receive messages from your carrier and most specially, from text scammers. Read the rest of this entry »