Archive for Call Center Industry

BPAP says it's on track to reach 1M outsourcing jobs in 2010

BPAP says it’s on track to reach 1M outsourcing jobs in 2010
Dan Reyes, country president Sitel Philippines Corp. and president of BPAP, said the local outsourcing industry generated about 400,000 jobs last year. Read the rest of this entry »

Dollar dip has little effect on BPO profits-ePLDT chief

Dollar dip has little effect on BPO profits–ePLDT chief
A recent survey of BPO executives noted that further depreciation will take its toll on industry competitiveness once it moves down to P37 per dollar. Read the rest of this entry »

India losing luster as offshore site, says report

Major IT services vendors in the United Kingdom are looking to set up offshore sites outside of India, according to Paris-based consulting firm Pierre Audoin Consultants (PAC). Read the rest of this entry »

IBM sees local market for BPO

IBM believes local businesses are mature enough in their use of information technology to appreciate the value of outsourcing. Read the rest of this entry »

Malls becoming call center hubs, says BPO exec

Due to lack of readily available office space, shopping malls are becoming the best alternative for business process outsourcing sites, according to the head of call center operator TeleTech. Read the rest of this entry »

Teletech reaches 15,000 workers, to open two more sites

MANILA, Philippines — Call center operator Teletech reported it has surpassed its 15,000-headcount target and will open two more facilities early next year. Read the rest of this entry »

The Trillanes Effect

Just when everything seems to be going smooth in time for the Yuletide season, here comes Sen. Antonio Trillanes asking for the resignation of Pres. Arroyo. While nothing is new to that call for the President to step down, his groups was armed with long rifles and holed themselves in the Manila Peninsula. Read the rest of this entry »

Philippine Call Center Directory – E

E-source Asia Solution,Inc.
#801 Manila Luxury Condominium
Pearl Drive, Ortigas Center, Pasig City,
632-632-9447
www.e-sas.com

Eastern Telecommunications Philippines, Inc
Telecoms Plaza, 316 Sen. Gil Puyat Avenue
Salcedo Village, Makati City
www.easterntelecom.com.ph

Eastline Transcription Outsourcing Inc
M101 West of Ayala Condominium
252 Sen. Gil Puyat Avenue
Makati City , 1223
www.eastlinetranscripts.com

Echo Communications and Development Corporation
JBLCF Compound, M. H. Del Pilar St.
Molo, Iloilo City
www.echo-services.com

eData Services Makati
17th Floor, Tower 2, RCBC Plaza
6819 Ayala Avenue corner Sen. Gil J. Puyat Avenue
Makati City 1200
632-884-1567, 632-884-1568
www.edataservices.com

Entis Rama Transcription
43 Bignay Street corner Kasing-kasing Street
Project 2, Quezon City, Philippines
632-929-4884, 632-920-1543
www.entisrama.com

ePacific Global Contact Center
14th & 17th Floor, Orient Square Building
Emerald Avenue Ortigas Center
Pasig City, 1605
632-687-4780, 632-687-9215
www.epacificglobal.com

ePerformax
2nd floor, BPI Buendia Center,
Sen. Gil Puyat Avenue, Makati City 1200
632-490-2288
www.eperformax.com

Epixtar International Contact Center
5 Eastwood Avenue
Eastwood City CyberPark
Libis, Quezon City
www.callcentercareer.com

ePLDT Ventus
-7th Fl. MGO Bldg., dela Rosa cor. Legaspi Sts. Makati City
-Libertad Site, Libertad cor Arayat Street, Mandaluyong City
-PLDT Garnet Bldg. Emerald Ave., Ortigas Business Center, Pasig City
-Fort Bonifacio Site, G/F Bonifacio Technology Center Bldg.
Bonifacio Global City, Taguig City
-East Avenue Site, Smart Bldg. East Ave. corner EDSA, Quezon City
632-816-8812
www.epldtventus.com

eTelecare Global Solutions
-20th-22nd floors, CyberOne Building,
Eastwood City Cyberpark, Bagumbayan,
Quezon City 1110
-5th & 6th floors, PIPC Engineering Sciences Building,
Asiatown IT Park, Brgy. Apas, Lahug, Cebu City
-Ground to 3rd floors, Plaza Building, Northgate Cyberzone,
Filinvest Corporate City, Alabang, Muntinlupa City 1781
-Upper G/F Annex@Shaw
Shaw Blvd. cor EDSA
Mandaluyong
-12th -17th Floors, PBCom Tower
6795 Ayala Avenue Corner V.A. Rufino Street
Makati City 1226
632-916-5670
www.etelecarecareers.com

eVantage Inc.
Prestige Tower
Emerald Avenue, Ortigas Center
Pasig City
www.evantageinc.com

Eximius BPO Services, Inc.
Unit 303, The Orient Square Building
F. Ortigas Jr. Avenue, Ortigas Center
Pasig City
632-634-6319
www.eximiusbpo.com

EZScribes
2164 Leon Guinto St,
Malate, Manila
632-522-4575
www.ezscribes.com

CICT, DTI team up to pursue outsourcing growth

The Business Processing Association of the Philippines (BPA/P) is collaborating with two key government agencies to develop more ICT hubs that can accommodate outsourcing-related investments. Read the rest of this entry »

Protecting customer's data

As soon as I got home today from my shift, I immediately turned on the PC and changed my email passwords. I don’t know exactly what made me do this but somehow, I feel obligated to. I have been using that password in all my web accounts and so once it becomes known to others, they could easily access those accounts. Read the rest of this entry »