Archive for Call Center Industry

BPO space supply seen lower than target

BPO space supply seen lower than target
Philippine Daily Inquirer, July 28, 2009
Page B6
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Signs that your company is in cost-cutting mode

Technically speaking, the Philippines is not in a recession. But its undeniable that some companies are cutting down its operating costs to somehow weather off the financial crisis.
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Want to work abroad? Join a BPO company first

What job gives young Filipinos a high salary for basic skills?
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BPO industry to survive crisis, say RP firms

BPO industry to survive crisis, say RP firms
The Business Process Outsourcing (BPO) industry gleams with hope during times of crisis, according to Philippine Chamber of Commerce and Industry (PCCI).
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Arroyo: US call center invests in RP

In an unannounced briefing at the Palace, the President presented to reporters iQor President and Chief Executive Office Vikas Kapoor who demonstrated FeAther, a biometric system that the firm developed Read the rest of this entry »

Ayala signs 10 startups in UP technopark

Ten startup companies will be moving into the Ayala Technology Business Incubator (TBI) facility located in a soon-to-operate technopark across UP Diliman. Read the rest of this entry »

Convergys eyes 1,000 workers in Bacolod

The Ohio-based outsourcing firm launched its Bacolod City operations Wednesday with President Gloria Macapagal-Arroyo attending the formal rites. Read the rest of this entry »

BPOs eyeing external funding to support expansion

Outsourcing firms are eyeing equity funding either through venture capital or initial public offering (IPO), according to a recent survey. Read the rest of this entry »

Top Convergys executive to visit Manila call centers

Top Convergys executive to visit Manila call centers
Andrea Ayers, Convergys’ new president for customer management services, will be touring the company’s six call centers in Metro Manila. She will also be attending strategic planning sessions with local executives. Read the rest of this entry »

Call center group studies dollar depreciation impact

Call center group studies dollar depreciation impact
The Call Center Association of the Philippines (CCAP) is doing its own study on the impact of the dollar depreciation — an indication that the dollar decline has now become a serious industry concern. Read the rest of this entry »