Ayala signs 10 startups in UP technopark
Ten startup companies will be moving into the Ayala Technology Business Incubator (TBI) facility located in a soon-to-operate technopark across UP Diliman. Read the rest of this entry »
Archive for Call Center Industry
Convergys eyes 1,000 workers in Bacolod
The Ohio-based outsourcing firm launched its Bacolod City operations Wednesday with President Gloria Macapagal-Arroyo attending the formal rites. Read the rest of this entry »
BPOs eyeing external funding to support expansion
Outsourcing firms are eyeing equity funding either through venture capital or initial public offering (IPO), according to a recent survey. Read the rest of this entry »
Top Convergys executive to visit Manila call centers
Top Convergys executive to visit Manila call centers
Andrea Ayers, Convergys’ new president for customer management services, will be touring the company’s six call centers in Metro Manila. She will also be attending strategic planning sessions with local executives. Read the rest of this entry »
Call center group studies dollar depreciation impact
Call center group studies dollar depreciation impact
The Call Center Association of the Philippines (CCAP) is doing its own study on the impact of the dollar depreciation — an indication that the dollar decline has now become a serious industry concern. Read the rest of this entry »
BPAP says it's on track to reach 1M outsourcing jobs in 2010
BPAP says it’s on track to reach 1M outsourcing jobs in 2010
Dan Reyes, country president Sitel Philippines Corp. and president of BPAP, said the local outsourcing industry generated about 400,000 jobs last year. Read the rest of this entry »
Dollar dip has little effect on BPO profits-ePLDT chief
Dollar dip has little effect on BPO profits–ePLDT chief
A recent survey of BPO executives noted that further depreciation will take its toll on industry competitiveness once it moves down to P37 per dollar. Read the rest of this entry »
India losing luster as offshore site, says report
Major IT services vendors in the United Kingdom are looking to set up offshore sites outside of India, according to Paris-based consulting firm Pierre Audoin Consultants (PAC). Read the rest of this entry »
IBM sees local market for BPO
IBM believes local businesses are mature enough in their use of information technology to appreciate the value of outsourcing. Read the rest of this entry »
Malls becoming call center hubs, says BPO exec
Due to lack of readily available office space, shopping malls are becoming the best alternative for business process outsourcing sites, according to the head of call center operator TeleTech. Read the rest of this entry »
