Malls becoming call center hubs, says BPO exec
Due to lack of readily available office space, shopping malls are becoming the best alternative for business process outsourcing sites, according to the head of call center operator TeleTech. MORE »
Archive for Call Center Industry
Teletech reaches 15,000 workers, to open two more sites
MANILA, Philippines — Call center operator Teletech reported it has surpassed its 15,000-headcount target and will open two more facilities early next year. MORE »
The Trillanes Effect
Just when everything seems to be going smooth in time for the Yuletide season, here comes Sen. Antonio Trillanes asking for the resignation of Pres. Arroyo. While nothing is new to that call for the President to step down, his groups was armed with long rifles and holed themselves in the Manila Peninsula. MORE »
Philippine Call Center Directory - E
E-source Asia Solution,Inc.
#801 Manila Luxury Condominium
Pearl Drive, Ortigas Center, Pasig City,
632-632-9447
www.e-sas.com
Eastern Telecommunications Philippines, Inc
Telecoms Plaza, 316 Sen. Gil Puyat Avenue
Salcedo Village, Makati City
www.easterntelecom.com.ph
Eastline Transcription Outsourcing Inc
M101 West of Ayala Condominium
252 Sen. Gil Puyat Avenue
Makati City , 1223
www.eastlinetranscripts.com
Echo Communications and Development Corporation
JBLCF Compound, M. H. Del Pilar St.
Molo, Iloilo City
www.echo-services.com
eData Services Makati
17th Floor, Tower 2, RCBC Plaza
6819 Ayala Avenue corner Sen. Gil J. Puyat Avenue
Makati City 1200
632-884-1567, 632-884-1568
www.edataservices.com
Entis Rama Transcription
43 Bignay Street corner Kasing-kasing Street
Project 2, Quezon City, Philippines
632-929-4884, 632-920-1543
www.entisrama.com
ePacific Global Contact Center
14th & 17th Floor, Orient Square Building
Emerald Avenue Ortigas Center
Pasig City, 1605
632-687-4780, 632-687-9215
www.epacificglobal.com
ePerformax
2nd floor, BPI Buendia Center,
Sen. Gil Puyat Avenue, Makati City 1200
632-490-2288
www.eperformax.com
Epixtar International Contact Center
5 Eastwood Avenue
Eastwood City CyberPark
Libis, Quezon City
www.callcentercareer.com
ePLDT Ventus
-7th Fl. MGO Bldg., dela Rosa cor. Legaspi Sts. Makati City
-Libertad Site, Libertad cor Arayat Street, Mandaluyong City
-PLDT Garnet Bldg. Emerald Ave., Ortigas Business Center, Pasig City
-Fort Bonifacio Site, G/F Bonifacio Technology Center Bldg.
Bonifacio Global City, Taguig City
-East Avenue Site, Smart Bldg. East Ave. corner EDSA, Quezon City
632-816-8812
www.epldtventus.com
eTelecare Global Solutions
-20th-22nd floors, CyberOne Building,
Eastwood City Cyberpark, Bagumbayan,
Quezon City 1110
-5th & 6th floors, PIPC Engineering Sciences Building,
Asiatown IT Park, Brgy. Apas, Lahug, Cebu City
-Ground to 3rd floors, Plaza Building, Northgate Cyberzone,
Filinvest Corporate City, Alabang, Muntinlupa City 1781
-Upper G/F Annex@Shaw
Shaw Blvd. cor EDSA
Mandaluyong
-12th -17th Floors, PBCom Tower
6795 Ayala Avenue Corner V.A. Rufino Street
Makati City 1226
632-916-5670
www.etelecarecareers.com
eVantage Inc.
Prestige Tower
Emerald Avenue, Ortigas Center
Pasig City
www.evantageinc.com
Eximius BPO Services, Inc.
Unit 303, The Orient Square Building
F. Ortigas Jr. Avenue, Ortigas Center
Pasig City
632-634-6319
www.eximiusbpo.com
EZScribes
2164 Leon Guinto St,
Malate, Manila
632-522-4575
www.ezscribes.com
CICT, DTI team up to pursue outsourcing growth
The Business Processing Association of the Philippines (BPA/P) is collaborating with two key government agencies to develop more ICT hubs that can accommodate outsourcing-related investments. MORE »
Protecting customer’s data
As soon as I got home today from my shift, I immediately turned on the PC and changed my email passwords. I don’t know exactly what made me do this but somehow, I feel obligated to. I have been using that password in all my web accounts and so once it becomes known to others, they could easily access those accounts. MORE »
Philippine Call Center Directory - D
DELL Philippines
2/F North Parking Building
SM Mall of Asia Complex,
Pasay City 1300
632-728-3355
www.dell.com/manila
Deutsche Knowledge Services Pte, Ltd.
16/F Tower One, The Enterprise Center
6766 Ayala Avenue corner Paseo de Roxas
Makati City
632-849-2401
DHL Worldwide Express (Philippines) Corporation
DHL House, 2306 Chino Roces Ave.
Kayamanan C, Makati City
632-811-7100
Dialtec
4th Floor, Prestige Office Tower
Emerald Avenue,
Ortigas Business Center
Pasig City
632-634-4355
DiaVox Network, Inc.
Unit 27-G 27th floor, Burgundy Corporate Tower,
Sen. Gil Puyat Avenue
Makati City
DigiScribe Asia Pacific Corp.
2/F Vicmar Bdlg, P. Burgos St.
Batangas City
Philippines
63-043-722-1627
www.digiscribeasiapacific.coms.ph
DigitAce, Inc. Ortigas Center
Unit 1909, Prestige Tower
Emerald Avenue, Ortigas Center
Pasig City
632-627-1314
Digitelone
110 E. Rodriguez Ave., Libis, Quezon City
632-397-8622
DigitizeData.com, Inc.
3rd Floor, Rodeo Bldg.
Km. 18, West Service Road, South Superhighway
Parañaque
www.digitizedata.com
Diversified Technology Solutions International (DTSI)
39F PBCOM Tower 6795
Ayala Ave., Makati City
www.dtsi.com.ph
dotEnable Inc.
11th floor, IBM Plaza
Eastwood City Cyberpark
E. Rodriguez Jr. Ave., Libis
www.dotenable.com
Dynamic Outsource Solutions Inc. (DOS-I)
9/F Marvin Plaza Bldg.2153
Pasong Tamo Makati City
632-793-2102
Philippine Call Center Directory - C
Capitol Wireless (Capwire)
6th Floor, Dolmar Gold Tower 107 Carlos Palanca Jr. St.
Legaspi Village, Makati City
632-815-9961, 632-751-6925, 632-894-1140
www.capwire.com
Center for Information Tech. Exponent Inc.
G/F Eastwood Info Center Bldg.
188 E. Rodriguez Jr. Ave. C5 Libis, Quezon City
632-637-7722
Cevera Technology Group, Inc.
RCBC Plaza 22nd Floor, Yuchengco Tower
6819 Ayala Ave. Corner Ayala Ave. and Sen. Gil Puyat Ave.
Makati City
632-757-4888
CitiGroup Business Services
12/F Citibank Tower
8741 Paseo de Roxas
Makati City
632-894-7891
Citigroup Business Process Solutions Pte. Ltd.
25/F PBCom Tower, Ayala Avenue, Makati City
632-858-6100
www.citigroup.com/citigroup/homepage/
ClientLogic Philippines Inc.
22nd Floor, Wynsum Corporate Plaza Emerald Avenue, Ortigas Center
Pasig City 1605
632-860-0000
www.clientlogic.com
Comcare Contact Center
Unit 403 4th Flr Pacific Star Bldg.
Sen Gil Puyat cor . Makati Avenue
Makati 1200
632-6700-7721
www.elitustech.com
Convergys
-6796 Ayala Avenue corner Salcedo St., Legaspi Village, Makatic City 1200
-7th floor, Tower 2, The Enterprise Center, 6766 Ayala Avenue, Makati City 1200
-PBCom Tower, 6795 Ayala Avenue corner V.A. Rufino St., Makati City
-Insular Life Building, 6781 Ayala Avenue, Makati City 1200
-R. Arcenas Street, Arcenas Estates, Banawa Hills, Cebu City
-Block 44, North Bridgeway, Northgate Cyberzone,Filinvest Corporate City, Alabang, Muntinlupa City 1770
-24th floor, Robinsons-Equitable Tower, ADB Avenue Corner Poveda Street, Ortigas Center, Pasig City 1600
-46 Don Mariano Marcos Avenue, Batasan Hills, Diliman, Quezon City
632-756-7178, 632-756-71-88
www.convergys.com
Cyber City Teleservices Ltd.
Apo Court along Sergio Osmena Rd. Clark Special Economic Zone
(045) 599-5353
www.cctll.com
Connect2inc
8th Floor Net One Center
26th St. Cor. 3rd Ave.
Crescent Parkwest, Bonifacio Global City
Taguig, Metro Manila 1634
632-811-7400
Consultronix Systems Corp
4/F, Basic Petroleum Bldg. 104 Carlos Palanca Jr. St.
Legaspi Village, Makati City
632-817-2682, 632-817-1804
www.consultronix.com.ph
Contact World
14/F Wynsum Corporate Plaza, Emerald Ave., Ortigas Center
Pasig City
632-860-0000
www.contactworld.com.ph/
ContactPoint Outsource Services, Inc.
31/F Wynsum Corporate Plaza
Emerald Ave., Ortigas Center
Pasig City 1605
632-637-1700, 632-918-5000
CQuadrant
7th flr. Jacinta Bldg. 2, EDSA Guadalupe
Makati
632-881-1111
CQuadrant (Customer Care Contact Center) Rizal
#9 Camia Street, Royal Subd.
Taytay, Rizal
632-881-1111
Crescent Services Pte. Limited
25th floor, PBCom Tower
Ayala Avenue corner Rufino St.
Makati City
632-858-6100
www.citigroup.com
Convergys reports $703.7-M third quarter revenues
Convergys Corp. reported third quarter revenues of $703.7 million but reported declining profit in its customer care business due to expansion costs and additional expense due to the weakened US dollar. MORE »
Arroyo to unveil RP’s 2010 roadmap for outsourcing
MANILA, Philippines — President Gloria Macapagal-Arroyo is set to unveil an industry roadmap for the country’s outsourcing sector, which details how the industry plans to achieve its $12-billion revenue target by 2010. MORE »
