Archive for Call Center Industry

Pinoys' accent, diction still good

The Pinoy’s ability to adopt an American, British or Australian accent could make up for his ineptitude in the English language and protect the Philippines’ image as one of the world’s top locations for a business process outsourcing (BPO), according to Jayjay Viray, managing director of JobsDB.com.
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Ayala BPO arm buys US firm

Ayala Corp., the country’s largest business group, on Wednesday disclosed that its business process outsourcing investment arm has acquired a US-based “strategic research and decision support firm”.
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Top 29 call centers in the Philippines

The top 29 Business Process Outsourcing providers and their corresponding 2008 revenues:
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Not a holiday tomorrow for BPOs, electronics industry

Malacañang has exempted the business process outsourcing and electronics industries from tomorrow’s special non-working holiday.
Philippine Star, Sep. 6. 2009
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Alternate sites for BPO companies emerging

According to the Next Wave Cities 2009 report of the Business Processing Association of the Philippines, Commission on Information and Communications Technology and the Department of Trade and Industry, the Top 10 includes Metro Laguna, Metro Cavite, Iloilo City, Davao City, Bacolod City, Metro Pampanga, Bulacan East and West, Cagayan de Oro City and Lipa City. Read the rest of this entry »

BPO space supply seen lower than target

BPO space supply seen lower than target
Philippine Daily Inquirer, July 28, 2009
Page B6
Read the article here.
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Signs that your company is in cost-cutting mode

Technically speaking, the Philippines is not in a recession. But its undeniable that some companies are cutting down its operating costs to somehow weather off the financial crisis.
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Want to work abroad? Join a BPO company first

What job gives young Filipinos a high salary for basic skills?
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BPO industry to survive crisis, say RP firms

BPO industry to survive crisis, say RP firms
The Business Process Outsourcing (BPO) industry gleams with hope during times of crisis, according to Philippine Chamber of Commerce and Industry (PCCI).
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Arroyo: US call center invests in RP

In an unannounced briefing at the Palace, the President presented to reporters iQor President and Chief Executive Office Vikas Kapoor who demonstrated FeAther, a biometric system that the firm developed Read the rest of this entry »