Archive for Call Center Industry

HIV Infected Call Center Agent Video

The only reason I can think of why call center agents are being singled out as contractors of the human immunodeficiency virus is because of the annual medical exam. It is, I think, the only non-medical industry who’’s very rigorous and strict in implementing a yearly checkup for its employees. Why don”t people in other profession get a checkup? Read the rest of this entry »

Contact center spices up food service

You no longer have to settle for the usual hamburger, pizza, or chicken fare. City Delivery now offers anywhere from Japanese to Thai, Singaporean to Italian, and several other dishes in between. Read the rest of this entry »

Pinoys' accent, diction still good

The Pinoy’s ability to adopt an American, British or Australian accent could make up for his ineptitude in the English language and protect the Philippines’ image as one of the world’s top locations for a business process outsourcing (BPO), according to Jayjay Viray, managing director of JobsDB.com.
Read the rest of this entry »

Ayala BPO arm buys US firm

Ayala Corp., the country’s largest business group, on Wednesday disclosed that its business process outsourcing investment arm has acquired a US-based “strategic research and decision support firm”.
Read the rest of this entry »

Top 29 call centers in the Philippines

The top 29 Business Process Outsourcing providers and their corresponding 2008 revenues:
Read the rest of this entry »

Not a holiday tomorrow for BPOs, electronics industry

Malacañang has exempted the business process outsourcing and electronics industries from tomorrow’s special non-working holiday.
Philippine Star, Sep. 6. 2009
Read the article here.
Read the rest of this entry »

Alternate sites for BPO companies emerging

According to the Next Wave Cities 2009 report of the Business Processing Association of the Philippines, Commission on Information and Communications Technology and the Department of Trade and Industry, the Top 10 includes Metro Laguna, Metro Cavite, Iloilo City, Davao City, Bacolod City, Metro Pampanga, Bulacan East and West, Cagayan de Oro City and Lipa City. Read the rest of this entry »

BPO space supply seen lower than target

BPO space supply seen lower than target
Philippine Daily Inquirer, July 28, 2009
Page B6
Read the article here.
Read the rest of this entry »

Signs that your company is in cost-cutting mode

Technically speaking, the Philippines is not in a recession. But its undeniable that some companies are cutting down its operating costs to somehow weather off the financial crisis.
Read the rest of this entry »

Want to work abroad? Join a BPO company first

What job gives young Filipinos a high salary for basic skills?
Read the rest of this entry »