Nightshift:call center agent’s blog

Last Sunday, my teammate who is the wife of a police was browsing bahay.ph and looking for a rent-to-own house. Currently, they rent an apartment in Novaliches. MORE »

Exactly a year ago, I set my foot in a call center in Megaworld Building in Eastwood City, Libis in Quezon City. The first day of training was at 9 pm. MORE »

DELL Philippines
2/F North Parking Building
SM Mall of Asia Complex,
Pasay City 1300
632-728-3355
www.dell.com/manila

Deutsche Knowledge Services Pte, Ltd.
16/F Tower One, The Enterprise Center
6766 Ayala Avenue corner Paseo de Roxas
Makati City
632-849-2401

DHL Worldwide Express (Philippines) Corporation
DHL House, 2306 Chino Roces Ave.
Kayamanan C, Makati City
632-811-7100

Dialtec
4th Floor, Prestige Office Tower
Emerald Avenue,
Ortigas Business Center
Pasig City
632-634-4355

DiaVox Network, Inc.
Unit 27-G 27th floor, Burgundy Corporate Tower,
Sen. Gil Puyat Avenue
Makati City

DigiScribe Asia Pacific Corp.
2/F Vicmar Bdlg, P. Burgos St.
Batangas City
Philippines
63-043-722-1627
www.digiscribeasiapacific.coms.ph

DigitAce, Inc. Ortigas Center
Unit 1909, Prestige Tower
Emerald Avenue, Ortigas Center
Pasig City
632-627-1314

Digitelone
110 E. Rodriguez Ave., Libis, Quezon City
632-397-8622

DigitizeData.com, Inc.
3rd Floor, Rodeo Bldg.
Km. 18, West Service Road, South Superhighway
Parañaque
www.digitizedata.com

Diversified Technology Solutions International (DTSI)
39F PBCOM Tower 6795
Ayala Ave., Makati City
www.dtsi.com.ph

dotEnable Inc.
11th floor, IBM Plaza
Eastwood City Cyberpark
E. Rodriguez Jr. Ave., Libis
www.dotenable.com

Dynamic Outsource Solutions Inc. (DOS-I)
9/F Marvin Plaza Bldg.2153
Pasong Tamo Makati City
632-793-2102

Capitol Wireless (Capwire)
6th Floor, Dolmar Gold Tower 107 Carlos Palanca Jr. St.
Legaspi Village, Makati City
632-815-9961, 632-751-6925, 632-894-1140
www.capwire.com

Center for Information Tech. Exponent Inc.
G/F Eastwood Info Center Bldg.
188 E. Rodriguez Jr. Ave. C5 Libis, Quezon City
632-637-7722

Cevera Technology Group, Inc.
RCBC Plaza 22nd Floor, Yuchengco Tower
6819 Ayala Ave. Corner Ayala Ave. and Sen. Gil Puyat Ave.
Makati City
632-757-4888

CitiGroup Business Services
12/F Citibank Tower
8741 Paseo de Roxas
Makati City
632-894-7891

Citigroup Business Process Solutions Pte. Ltd.
25/F PBCom Tower, Ayala Avenue, Makati City
632-858-6100
www.citigroup.com/citigroup/homepage/

ClientLogic Philippines Inc.
22nd Floor, Wynsum Corporate Plaza Emerald Avenue, Ortigas Center
Pasig City 1605
632-860-0000
www.clientlogic.com

Comcare Contact Center
Unit 403 4th Flr Pacific Star Bldg.
Sen Gil Puyat cor . Makati Avenue
Makati 1200
632-6700-7721
www.elitustech.com

Convergys
-6796 Ayala Avenue corner Salcedo St., Legaspi Village, Makatic City 1200
-7th floor, Tower 2, The Enterprise Center, 6766 Ayala Avenue, Makati City 1200
-PBCom Tower, 6795 Ayala Avenue corner V.A. Rufino St., Makati City
-Insular Life Building, 6781 Ayala Avenue, Makati City 1200
-R. Arcenas Street, Arcenas Estates, Banawa Hills, Cebu City
-Block 44, North Bridgeway, Northgate Cyberzone,Filinvest Corporate City, Alabang, Muntinlupa City 1770
-24th floor, Robinsons-Equitable Tower, ADB Avenue Corner Poveda Street, Ortigas Center, Pasig City 1600
-46 Don Mariano Marcos Avenue, Batasan Hills, Diliman, Quezon City
632-756-7178, 632-756-71-88
www.convergys.com

Cyber City Teleservices Ltd.
Apo Court along Sergio Osmena Rd. Clark Special Economic Zone
(045) 599-5353
www.cctll.com

Connect2inc
8th Floor Net One Center
26th St. Cor. 3rd Ave.
Crescent Parkwest, Bonifacio Global City
Taguig, Metro Manila 1634
632-811-7400

Consultronix Systems Corp
4/F, Basic Petroleum Bldg. 104 Carlos Palanca Jr. St.
Legaspi Village, Makati City
632-817-2682, 632-817-1804
www.consultronix.com.ph

Contact World
14/F Wynsum Corporate Plaza, Emerald Ave., Ortigas Center
Pasig City
632-860-0000
www.contactworld.com.ph/

ContactPoint Outsource Services, Inc.
31/F Wynsum Corporate Plaza
Emerald Ave., Ortigas Center
Pasig City 1605
632-637-1700, 632-918-5000

CQuadrant
7th flr. Jacinta Bldg. 2, EDSA Guadalupe
Makati
632-881-1111

CQuadrant (Customer Care Contact Center) Rizal
#9 Camia Street, Royal Subd.
Taytay, Rizal
632-881-1111

Crescent Services Pte. Limited
25th floor, PBCom Tower
Ayala Avenue corner Rufino St.
Makati City
632-858-6100
www.citigroup.com

I just observed for the past several weeks that the agents and team leaders in the call center have been watching Marimar religiously. As I take my 45-minute lunch break at around 9 pm, the pantry would be full of agents, including the guards, janitors and the ate in the concessionaire. MORE »

Bank of the Philippine Islands
6768 Ayala Ave cor. Paseo de Roxas
Makati City
632-816-9756
www.bpi.com.ph

BayanTrade DotCom, Inc
2nd Floor Building 6
951 Bonifacio High Street
Bonifacio Global City
Taguig City 1634
632-784-7700
www.bayantrade.com

BPO Training Academy, Inc
2nd & 3rd Floor
1550 Sison Bldg.
Espana Blvd. corner Lacson Ave.
Sampaloc, Manila
632-493-5550
www.bpotrainingacademy.com

Ever since I took in calls, I have always used Joseph as my name. Not because it is an American name, though not that common, but because it is easier to understand and it’s really a part of my name. My birthday is in March so I guess my mother added Joseph since March 19 is the feast day of Saint Joseph. But March 19 isn’t my birthday. MORE »

Thirty minutes before the MRT and LRT stations open up, these is what you will see in today’s Inquirer Libre. MORE »

From what I can remember, this was a Saturday afternoon last September. Those were the days. MORE »

Just got home from my pathetic 4 am to 1 am shift. I went home to the province since it’s a weekend, although I have a shift later. There’s really nothing like seeing your parents and siblings in weekends where everyone is not so busy. My parents are both retired and just stay home. MORE »