Top 29 call centers in the Philippines

The top 29 Business Process Outsourcing providers and their corresponding 2008 revenues:

1. TeleTech Customer Care Management Philippines Inc. (P8.1 billion)
2. Convergys Philippines Services Corp. (P8 billion)
3. eTelecare Global Solutions Inc. (P7.9 billion)
4. Sykes Asia Inc. (P7.5 billion)
5. Aegis PeopleSupport Inc. (P5.7 billion)
6. ICT Marketing Services Inc. (P4.3 billion)
7. Telus International Philippines Inc. (P4.2 billion)
8. HSBC Electronic Data Processing Philippines Inc. (P4.1 billion)
9. Sitel Philippines Corp. (P3.7 billion)
10. Telephilippines Inc. (P3.6 billion)
11. Deutsche Knowledge Services Pte. Ltd. (P3.2 billion)
12. IBM Daksh Business Process Services Philippines Inc. (P3.2 billion)
13. BM Business Services Inc. (P2.9 billion);
14. Sutherland Global Services Philippines Inc. (P2.5 billion)
15. JP Morgan Chase Bank N.A. Philippine Customer Care Center (P2.4 billion)
16. Dell International Services Philippines Inc. (P2.4 billion)
17. SPI Technologies Inc. (P2.3 billion)
18. Advanced Contact Solutions Inc. (P2.2 billion)
19. ePLDT Inc. (P2.1 billion)
20 Apac Customer Services Inc. (P2.1 billion);
21. Cyber City Teleservices Philippines Inc. (P1.8 billion)
22. Sitel Customer Care Philippines Inc. (P1.8 billion)
23. Parlance Systems Inc. (P1.7 billion)
24. ePerformax Contact Centers Corp. (P1.6 billion)
25. Synnex-Concentrix Corp. (P1.4 billion)
26. West Contact Services Inc. (P1.2 billion)
27. Vision-X Philippines Inc. (P1.1 billion)
28. Genpact Services LLC (P1 billion)
29. ePLDT Ventus Inc. (P1 billion)

Source: Top 29 BPOs post $2 billion in ’08 revenues
Philippine Daily Inquirer
Nov. 1, 2009

1 Comment so far »

  1. shane said

    am November 9 2009 @ 9:56 am

    Let’s try to rank them via tech and comms ability….

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