Reminiscing my first company

Allow me to be a little bit nostalgic today.

April 10, 2006. I started training in my first ever call center company. It was a start up Filipino company (they started in August 2005). The accounts when I came in were an outbound, telemarketing account and an order taking account, both of which has three agents. Lest I be accused of breaching the company policy, I won’t dwell more on the details of the accounts.

I left the company in September for reasons I would not disclose. But the company is close to my heart. They’re one of the nicest people I’ve ever met.

If there’s one thing I would never forget in this company is our dress code on weekends.

During weekends, when most of the agents and the management personnel take their rest days, inbound agents wear whatever they want.

One time, I think it was a Saturday, Angel proposed that we wear a summer outfit on the next day’s shift. I wasn’t able to wear one because I have to drop by Megamall, and a set of clothing won’t fit in my small bag. Angel and Raymond wore pairs of shorts, matched with shades. That was also the time when Raymond and I dropped by a gasoline station and bought beers. I was the “tanggero” because by 4 am, it was already the end of my shift.

The next week, there was no planned dress code but since it was raining hard, I wear an ordinary pair of shorts and slippers.

According to our IT, we should be wary in dressing up like that because we might get caught by our CEO’s brother in law, who manage a cellphone-marketing account in the second floor.

The company has a security guard and a househelp, Manang Nene. At first, I thought her name was Nini, because that’s how our accent trainer calls her. But because the househelp was Bisaya, she made it as Nini. She cooks whatever we ask her to cook for us, but most of the time, it’s pininyahang manok, or any chicken viand.

If the stores are still open, we buy our food in the nearby drug store or from other high end food stalls around the subdivision. There’s Starbucks and Pancake house by the way, while Jollibee is two blocks away.

There is a pool in the office. One time, I was told that two officers jumped to the pool when they weren’t able to make the quota for the outbound account.

We also have a theme attire for two months. But unluckily, I wasn’t able to participate in any of them because Friday night happens to be my rest day. When the company celebrated its first anniversary in September, we had “pair theme.” We need to have a partner. I partnered with Erica for “Grease.”

I also fell in love with one of the agents. But I wasn’t able to push through with my courting because she left the company a week after she started in the ops. Perhaps even if she stayed, I wouldn’t have been successful because of our indifferences. She’s a nurse, by the way (why do I always fall in love with nurses?!)

I haven’t heard much about the company. The last time I checked Jobstreet, they transferred their operations office.

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