Comments on: Dell’s Bad Customer Service http://www.hcarigma.net/blog/call-center-bloopers/dells-bad-customer-service Nightshift:call center agent's blog Tue, 06 Jan 2009 09:29:42 +0000 http://wordpress.org/?v=2.7 hourly 1 By: jhun http://www.hcarigma.net/blog/call-center-bloopers/dells-bad-customer-service/comment-page-1#comment-2456 jhun Wed, 30 Jul 2008 08:41:33 +0000 http://www.hcarigma.net/blog/call-center-bloopers/dells-bad-customer-service#comment-2456 ROFL!! i swear the agent in the line is laughing his ass out!! :D ROFL!! i swear the agent in the line is laughing his ass out!! :D

]]> By: insomniac http://www.hcarigma.net/blog/call-center-bloopers/dells-bad-customer-service/comment-page-1#comment-1412 insomniac Tue, 13 May 2008 07:28:56 +0000 http://www.hcarigma.net/blog/call-center-bloopers/dells-bad-customer-service#comment-1412 Wow...This call reminds me of my "inbound" days...hihi. I really feel bad for the agent - hmm, I did release an irate (no, abusive!) call once or twice (shh!).Noone should have the right to curse and insult you especially if they are STUPPPIIDDD (hello! turning a laptop off is like learning ABC's!). You're right though - he should've friggin' released the call the 3rd time the man said crap hehe. I guess the agent made the customer mad when he started asking those verification crap. :D Nice blog.Keep it up. Wow…This call reminds me of my “inbound” days…hihi.
I really feel bad for the agent - hmm, I did release an irate (no, abusive!) call once or twice (shh!).Noone should have the right to curse and insult you especially if they are STUPPPIIDDD (hello! turning a laptop off is like learning ABC’s!).

You’re right though - he should’ve friggin’ released the call the 3rd time the man said crap hehe. I guess the agent made the customer mad when he started asking those verification crap. :D

Nice blog.Keep it up.

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