Archive for August, 2010

Convergys upgrades RP command center

Convergys Corporation, the largest business process outsourcing (BPO) provider in the country, has activated a new state-of-the-art command center in the Philippines that has the capacity to monitor and manage the huge call volumes coming into its contact centers and through its communications network around the world.
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The Web Means the End of Forgetting

Just found this in NYTimes. “The fact that the Internet never seems to forget is threatening, at an almost existential level, our ability to control our identities; to preserve the option of reinventing ourselves and starting anew; to overcome our checkered pasts.”
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